Shipping policy

Shipping Policy

Processing Time All Hemlock & Honeysuckle products are made to order. Orders are typically processed and shipped within 7 business days of purchase. You will receive a shipping confirmation email with tracking information once your order is on its way.

Please note that while we do our best to meet this timeline, occasional delays may occur due to supply chain disruptions, high order volume, or other unforeseen circumstances. We appreciate your patience and will always communicate any significant delays.

Domestic Shipping (United States) We offer Standard Shipping ($5.95) and Express Shipping ($14.95). Free standard shipping is available on orders over $50.

International Shipping We ship worldwide! International orders are shipped at a flat rate of $17.95. Please allow 10–21 business days for delivery depending on your location. Note that international customers are responsible for any customs fees, duties, or taxes imposed by their country.

Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at hello-hemlockandhoneysuckle@gmail.com with your order number and we'll do our best to help resolve the issue.